FAQ

How can I pay for my order?

We accept secure payments via Stripe and PayPal, including major credit/debit cards. Your transactions are encrypted for a safe checkout experience.

Do you ship worldwide?

Yes, we are pleased to offer worldwide shipping for all our products. Shipping costs and delivery times may vary depending on the destination country. Please refer to our Shipping Policy for more details.

How does ordering for a custom map work?

All I need from you is a place name or a google maps screenshot. I can work with you from that point to make an item you love. Throughout the whole design process, you will be provided with proof images showing the location, zoom and areas covered on your item. Any adjustments can be made before the item starts manufacture so you can be confident your final item will meet your needs.

You are part of this process and it’s a process I love.

What about adding custom icons/pins to maps?

Our maps offers the option to add a personal icon/pin to mark the places that hold special meaning to you. Choose from our collection of icons and see them come to life on your map. Check out our sample photos to see the range of icons available and start personalizing your map today!

How long does it take to receive my product?

Each order is individually handmade and assembled, with an average processing time of 3-5 business days, subject to order volume. Shipping time varies depending on the destination and chosen shipping method.

Due to design time, custom products generally take a bit longer.

Proofs for custom products will be sent to you within 24-48 hours of placing your order. Please keep an eye on your email inbox, as the proof will be sent there.