Return policy

At LaserSouq, we want you to be completely satisfied with your purchase. If you're not happy with your purchase, we're here to help. We will also honor all returns and exchanges in a timely and efficient manner.

Our return policy allows you to return the product(s) you purchased within 30 days from the date of delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

To initiate a return, please contact us with your order number and the reason for the return.

Please note that shipping costs for returns are the responsibility of the customer, and we recommend using a trackable shipping service to ensure that the package is delivered to us. Once we receive the item, we will inspect it and process your refund within 14 days. Refunds will be issued to the original payment method used for the purchase.

If you receive a defective or damaged product, please contact us immediately so we can arrange a replacement or refund.

If you have any questions or concerns about our return policy, please don't hesitate to contact us at hello@lasersouq.com. We're here to help.

Damages and Issues

We kindly ask that you inspect your order upon receipt and promptly contact us if you receive a defective, damaged, or incorrect item. This will allow us to address the issue and ensure that you are completely satisfied with your purchase.